辛迪·胡克斯的《你杯子里有什么

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随着皇家杯咖啡继续庆祝125年的烘焙 卓越, 我们决定坐下来与我们的一些任期最长的员工。本期What 's In Your Cup的特色是Cindy Hooks,人力资源服务经理。我们坐下来讨论了她在这里的这段时间里皇家杯发生了什么变化,她看到了皇家杯的走向,以及 她长大后想做什么。但首先…  

辛迪杯里装的是什么?一杯浅烤的 咖啡 加起来,最好配上 巧克力 来打造 摩卡口味。  

“在皇家杯的头36年里,我不是那种典型的狂热咖啡爱好者”辛迪笑着承认。“我已经习惯了在早晨喝清淡的烤咖啡,但它仍然需要加奶精。”  

今年夏天,辛迪庆祝了她第37个 工作周年纪念日。她 刚20岁 之前 加入 皇家杯家庭在1984年夏天作为一个档案职员。“这是我的第一份工作!” I figured I would be here a year or two. It was a much smaller company then, with a much smaller office, and I basically did all the jobs no one else wanted to do! Run to the bank and the post office, file invoices – everything was handwritten and manual back then.” Order invoices were received and written by hand, and then filed manually in physical folders and filing cabinets. “It has been a great, and sometimes challenging, experience to see the company evolve and change from manual formats to the electronic systems and practices we have today.  Sometimes you wonder how we ever got things done.” 

从手动到电子的 转变并不是辛迪在皇家杯期间唯一的转变。她 经历过公司的  地理扩张。 The Company went from covering the Southeast to the entire United States.   “It was a great time to be working at Royal Cup when we began serving coffee from coast to coast.”  This employee growth is what gave Cindy a new and exciting opportunity – to help develop a Human Resources department.

“史密斯一家意识到人力资源部 部门的需要,于是请来了一个人,让它从零开始,而我能够成为其中的一员。”今天Cindy管理 福利和福利管理,我们的团队成员 可以访问。 “Benefits aren’t something you think about every day until you need them, and I’m glad I get to be that human voice on the other end of the line when our team members are in need.” 

考虑到接下来的125年 和皇家杯的情况,辛迪 反映了公司引入的标准。“我真的很喜欢 Chip一直在交流的标准,我没有最喜欢的, ,但我觉得它们提醒并让人们相信已经存在的东西。 一份工作就是一份工作,但是拥有优秀的员工和 的队友 是 特别的东西。”Cindy看到Royal Cup继续 扩张,雇佣更多优秀的人,并接管咖啡行业!  

“我相信皇家杯将继续发展 我们将通过带来新鲜的想法,大力鼓励多样性和拥抱我们所有人的差异 来做到这一点。” Cindy还在 盘算着长大后想做什么,但她希望  能给她带来巨大的财富, 允许她住在海滩上。 下次再见 - 保重! 

*采访和作者Leigh Priecko